Privacy policy

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Privacy Policy

At Faulkner Pest Defense LLC ("we," "our," or "us"), we recognize that you may be concerned about the use and disclosure of your personal information. Your privacy is very important to us, and the following Privacy Policy explains how we collect, use, and protect your information when you interact with our website, www.faulknerpestdefense4u.com, and our services. By using our website, you are accepting the practices described in this policy.

Information Collection

We may collect the following types of information:

• Non-Personal Information:
  We may collect non-personal information, such as your domain name, IP address, and the type of internet browser or operating system you are using. This data helps us understand how our website is accessed and used, but it does not reveal personal details about you other than your IP address.
• Personal Information:
  If you communicate with us regarding our website or services, we may collect any information you provide to us through forms, emails, or other correspondence. This may include your name, email address, phone number, and service-related inquiries.
• Tracking Information:
  We may also collect data on how you access our website, what pages you visit, and what brought you to our site, through the use of cookies and other tracking technologies.

We may contact you via email in the future to inform you about new services, special offers, or changes to this privacy policy.

Information Use

We use the collected information primarily for our internal purposes, such as:

• Providing, maintaining, evaluating, and improving our services and website.
• Fulfilling service requests and providing customer support.
• Communicating with you about your inquiries and service updates.
• Enhancing the user experience and ensuring website functionality.

 Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. Specifically:

• Sensitive Information:
  If we collect sensitive information, such as credit card data, it is encrypted and transmitted securely. You can verify this by looking for the "https" in the address bar or the closed lock icon at the bottom of your web browser.
• Offline Security:
  We protect your information offline as well. Only employees who need access to personally identifiable information (for example, customer service or billing) are granted access. The computers and servers where we store this information are kept in a secure environment.

Cookies

We use cookies to improve your access to our website and identify repeat visitors. Cookies help us save time and enhance your experience by remembering your login information and preferences. They also help us analyze how users interact with our site to improve its functionality. Importantly, cookies are not linked to any personally identifiable information.

 Information Sharing

We do not sell, trade, or otherwise provide the information we collect to third parties for mass marketing or email campaigns. SMS opt-in consent or phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

However, we may disclose your information in the following cases:

• Legal Compliance:
  We may disclose personal information or IP addresses if required by law or in good-faith belief that such action is necessary to comply with legal processes, protect our website's rights, or defend against legal claims.
• Protection of Rights:
  We may share your information to protect the rights, property, or safety of Faulkner Pest Defense LLC, its customers, or others, in accordance with the law.
• Public Disclosure:
  Please be aware that any personal information you voluntarily disclose online (e.g., through emails, forums, or public pages) may be collected and used by others. You are responsible for the privacy of any information you make public online.

 Links to Other Websites

Our website may contain links to other sites. Please note that we are not responsible for the content or privacy practices of external sites. We encourage you to read the privacy statements of any website you visit that collects personally identifiable information.

Surveys & Contests

From time to time, we may request information through surveys or contests. Participation is voluntary, and you may choose whether or not to participate. If you choose to participate, we may ask for contact information (such as name and shipping address) and demographic information (such as age or zip code). The contact information may be used to notify winners and award prizes, while survey information will be used to improve our website and services.

Consent

By using our website, you consent to the collection and use of information as described in this Privacy Policy. If we make changes to this policy, we will post those changes on this page. Please review this policy regularly to stay informed about how we collect and use your information, as well as any changes to how we disclose it.

If you have any concerns that we are not adhering to this Privacy Policy, please contact us immediately via telephone at (713) 574-8641 or by email at: Help@faulknerpestdefense4u.com

Faulkner Pest Defense LLC
Attn: Privacy Officer